*The following information is only for orders placed on Ecopurehome.com*
Your order status can be found under your account on Ecopurehome.com. You can use the login button on the top-right corner of the screen to access your account, and order information.
If you need more information than what is listed in your Order history, please Contact Us.
Returning an Item
If you would like to return any unopened, unused product must do so within 30 days of purchase. To initiate a return, please should contact Customer Support directly.
DAMAGED OR DEFECTIVE PRODUCTS
Please contact EcoPureHome Customer Support directly for issues with products that arrived damaged or defective.
If you need service on a product under warranty, please contact EcoPureHome Customer Support directly for repair or replacement of any defective product. Additional warranty information can be found in the operation and installation manual accompanying your unit.