Knowledge Center
- Why do I have discolored water following installation?
- How do you know when it's time to upgrade your softener?
- What happens if I run out of salt?
- What is an NPT adaptor?
- How does a 3-valve bypass work?
- What is a Pressure Reducing Valve?
Troubleshooting
- J36 Code Stuck on the Display Panel
- Broken Line Across the Display Screen
- 000H Code
- Softener Using More or Less Salt Than Normal?
- My Softened Water is Cloudy
- Softener Not Recharging Automatically
iQua/Wifi App
- iQua App Not Metering Water Usage
- Connecting Your Softener to a New Router
- Reconnecting Your System to WiFi
- Blinking Amber Light on the Display
- Why Does the Time Keep Changing on the Screen?
- I Can't Connect My System to WiFi
Repair Info and Guides
- Wire Harness and Switch Replacement (MCWF Filter)
- Replacing the Tank Clamps
- Power Supply Replacement
- Brine Valve Assembly Clips
- Replacing the Bypass Handle O-rings
- Wire Harness Replacement