Knowledge Center
- How do I find a Servicer or Installer?
- Why does my softened water feel slippery?
- What to Expect From Your New Water Softener
- 'E' Efficieny Setting
- How Much Sodium or Potassium is Added to Softened Water?
- How do I know if my softener is working?
Troubleshooting
- Flashing Lines on the Display Panel
- Softener Recharging Too Often
- No Soft Water
- Excess Water in Tank
- Error Code
- Scale or Iron Residue
iQua/Wifi App
- Reconnecting Your System - WiFi Outage
- Blinking Amber Light on the Display
- Why Does the Time Keep Changing on the Screen?
- I Can't Connect My System to WiFi
- I Can't Activate My iQua Account
- iQua 2.4 GHZ WiFi Connection
Repair Info and Guides
- Replacing the Brinwell and Hardware
- Replacing your Existing Softener
- Removing the C-clips
- Replacing the Bottom Distributor
- Replacing the Top Distributor
- Replacing the Ferrule Nut