Knowledge Center
- My softener was out of service for an extended time. What should I do now?
- Can I install an HVAC condensation pump to my softener's drain adaptor?
- Chloramines and Chlorine
- AIF10 Iron and Sulfide Filter
- How will a water softener affect my water heater?
- What is the oil film on my tap water?
Troubleshooting
- J36 Code Stuck on the Display Panel
- Diagonal Line Across the Display Screen
- 000H Code
- Softener Using More or Less Salt Than Normal?
- My Softened Water is Cloudy
- Softener Not Recharging Automatically
iQua/Wifi App
- iQua App Not Metering Water Usage
- How to Reset Your Password
- Connecting Your Softener to a New Router
- Reconnecting Your System to WiFi
- Blinking Amber Light on the Display
- Why Does the Time Keep Changing on the Screen?
Repair Info and Guides
- Replacing the Rim - Central Water Filtration
- How to Replace the Valve Drain Hose Adaptor
- Replacing the Installation Adaptors
- What type of resin is in my softener?
- Replacing the Bypass C-clips
- Wire Harness and Switch Replacement (MCWF Filter)