Knowledge Center
- 'E' Efficieny Setting
- How Much Sodium or Potassium is Added to Softened Water?
- How do I know if my softener is working?
- Model and Serial Number
- What should I do with my softener before vacation?
- Cleaning the Sediment Screen
Troubleshooting
- Softener Recharging Too Often
- No Soft Water
- Excess Water in Tank
- Error Code
- Scale or Iron Residue
- Unresponsive Control Board
iQua/Wifi App
Repair Info and Guides
- Replacing the Bottom Distributor
- Replacing the Top Distributor
- Replacing the Ferrule Nut
- Replacing the Bypass Assembly
- Replacing Resin Beads
- Replacing the Venturi