If you've just installed a water softener and you've noticed your water has a sulfur (rotten egg) smell, you may be wondering why. Hardness (calcium and magnesium) can mask smelly elements in water. So, with your hard water, you likely didn’t notice the smell. It’s likely that the smell has always been there but hasn’t been noticeable because it was at such a low dose. Now that the hardness is reduced, the smell is more noticeable.
Solution
If you notice this smell, we recommend you Sanitize Your Softener. If you've gone through the sanitizing steps and you still notice the smell, we recommend you reach out to a Water Treatment Specialist to help you in determining the source of the smell and your options for treating it.
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