Customer Service
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Activity overview
Latest activity by Customer Service-
Customer Service created an article,
How to Change Your iQua Email Address
📢 The iQua® app has had a recent upgrade and navigation through the app differs from the older version. Please ensure your app is up-to-date before proceeding with the instructions below.If you'd l...
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Customer Service created an article,
How to Reset Your iQua® Password
📢 The iQua® app has had a recent upgrade and navigation through the app differs from the older version. Please ensure your app is up-to-date before proceeding with the instructions below.If you've ...
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Customer Service created an article,
Skip Connecting to the iQua® App
If you've accidently went into connection mode and you don't want to use the iQua® app with your Wifi water softener, you can get back out. You can do this by pushing the 'Select' button. That will...
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Customer Service created an article,
Setting up your Wifi Softener with iQua®
Are you looking to set up the iQua® app for your water softener so you can monitor your unit while you're away from home? You've made it to the right place! This article will guide you through how ...
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Customer Service created an article,
Troubleshooting Your Wifi Connection
📢 The iQua® app has had a recent upgrade and navigation through the app differs from the older version. Please ensure your app is up-to-date before proceeding with the instructions below.Are you ha...
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Customer Service created an article,
Reconnecting Your Softener to Wifi
📢 The iQua® app has had a recent upgrade and navigation through the app differs from the older version. Please ensure your app is up-to-date before proceeding with the instructions below.Did your s...
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Customer Service created an article,
Removing a Device from your iQua® App
📢 The iQua® app has had a recent upgrade and navigation through the app differs from the older version. Please ensure your app is up-to-date before proceeding with the instructions below.Need to re...
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Customer Service created an article,
Time Keeps Changing on the Screen
📢 The iQua® app has had a recent upgrade and navigation through the app differs from the older version. Please ensure your app is up-to-date before proceeding with the instructions below.If the tim...
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Customer Service created an article,
Should I download iQua or iQua2?
Morton is ONLY compatible with the original iQua app. Please ensure you are downloading iQua. Your softener will not be able to connect with the iQua2 app.
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Customer Service created an article,
How to Adjust the Flow Monitor Alert in the iQua® App
📢 The iQua® app has had a recent upgrade and navigation through the app differs from the older version. Please ensure your app is up-to-date before proceeding with the instructions below.The Flow M...