This article will guide you through replacing the fiberglass mineral tank (media tank/resin tank) in your unit and transferring the current resin beads (or adding new ones) to the new tank. This is a 1-2 person job. It may sound intimidating but we're here to help. Let's go through this one step at a time.
Tools Needed: Silicone based lubricant, Tape, Funnel, Pliers (optional)
Click each step below to expand directions.
Step 1 - Disconnect the Valve Head
1. Start by turning off the main water in the home and open a nearby softened water faucet to relieve pressure in the plumbing.
2. Now, bypass the unit by pushing the handle in on the back to stop water flow:
3. Remove the top cover. Click here if you need additional help.
4. Unplug the power cord from the outlet.
5. Disconnect all wires from the valve head to free the top cover from the unit.
6. You'll now remove the black C-clips from the softener/bypass connection. Pull one side of the black plastic C-clip away from the softener, and slowly roll it towards the other side to remove.
***If the clips seem stuck, slowly and gently rock the softener back and forth slightly while applying pressure to the clip as described above to free them.
7. Now pull the softener away from the bypass assembly.
8. For this next part, you'll want to have a towel handy. You can disconnect the Drain hose by releasing the black clip on the right-hand side of the head (pictured below). Use your towel to clean any left over water coming out of the valve head.
9. Now, you'll disconnect the Brine hose. Identify yours below.
- If yours has a white nut attached to the Venturi: unscrew the nut and pull the hose off.
- If your hose doesn't have that white nut, you'll need to push the small collet piece in and pull the hose out at the same time to remove.
10. Remove the two large white clamps from the tank neck by unhooking the retainer clips that hold them together.
11. With both hands on the valve head, wiggle it side to side as you pull it up and off. Set the valve head aside.
Step 2 - Remove the Resin Beads
1. Remove O-ring #1, O-ring #2, the top distributor basket, and O-ring #3 (pictured below).
2. Remove the tray/rim from the softener (unclips around top of salt tank) and take the resin tank out of the salt tank.
3. Pull up on the riser tube to remove it from the resin tank. If it's too hard to pull out, you can wait to take this out in the next step.
4. Line a bucket with a few garbage bags to hold the resin – the beads are dense and saturated, so it'll take some patience to remove them.
Tip: The resin beads are small and slippery. Try to keep them off the floor to avoid slipping.
5. Tip the resin tank over and shake it out into the bucket. If you weren't able to remove the riser tube before, you should be able to slowly pull that out during this step.
6. After removing the bulk of the resin, you may still have some stuck to the inner walls of the tank. If this is the case, lay a towel on the ground outside, and use a garden hose to rinse out the tank. Pour the rinse water and remaining beads onto the towel, so the beads don't get on the lawn or into a street storm drain.
7. Tip the tank up and wipe off any residual beads from the neck.
Step 3 - Add Beads Into New Tank
1. Take the riser tube/bottom distributor from the old unit, rinse them out and place them into the new tank.
2. The bottom distributor should sit on the bottom of the tank, with the riser tube resting slightly higher than the lip of the tank neck (1/2 inch).
3. Tape the top of the riser tube shut to stop any resin beads from entering as you add them to the tank.
4. You can either use the existing resin to fill your new tank or use new resin. Use a funnel or similar tool to add the resin into the tank. If you're adding new resin instead of transferring it, just know it sticks together slightly so it may not poor well. Check your manual for specifications on how much resin. If you have a hybrid unit you would fill it as follows:
- Add 10lbs of quartz gravel
- Add the appropriate amount of resin beads
- Add 7.5lbs of activated carbon.
5. Once the resin tank is filled properly, you can remove the tape on the riser tube – be careful not to pull the tube up.
6. Wipe the neck of the tank off, removing any beads that may have stuck to it.
Step 4 - Reassemble the Softener
1. Lubricate the three O-rings.
2. Rinse off the top distributor.
3. Place the medium sized O-ring on the bottom of the top distributor and fit the basket onto the riser tube.
4. Roll the small O-ring onto the riser tube, pushing the O-ring down only about ¼ inch from the top of the tube.
5. Fit the large O-ring on the neck of the tank.
6. Move the resin tank into the salt tank and place the tray on the softener.
7. Carefully place the valve head back onto the riser tube and push down until it rests on the tank below.
8. Reassemble the large white tank clamps and secure with the retaining clips around the neck.
9. Reconnect the softener to the bypass assembly and attach the two black C-clips.
10. Reattach the drain hose to the head.
11. Reattach the brine hose to the venturi.
- Either screw the white nut back on:
- Or insert the hose into the collet. You'll need to make sure to push it in until it you notice some resistance. Then push it in a little further. The hose should be in about 5/8 of an inch.
12. Reconnect all the wires onto the valve head:
13. Plug the power cord back into the outlet.
14. Reopen the main water supply and run a few cold-water faucets in the home until there's no air left in the lines.
15. Take the softener out of bypass and watch for leaks.
16. For the last steps here we're going to put the system through a Backwash and Rinse cycle. Hold the Recharge button until the motor starts to turn. This will start the Fill cycle. (**If you see the word ‘Clean’ on the display, skip this by pushing the Recharge button until you see ‘Recharge’ and ‘Fill’ on the display).
17. Press the Recharge button once to move to the Brine cycle.
18. Press the Recharge button once more to move into the Backwash. You should see a heavy flow of water exiting the drain hose. There's no need to push any more buttons.
19. The system will backwash for several minutes, and then automatically switch to Rinse. During these two short cycles, examine the system for any leaks. If you used your existing resin, you're done here! If you added new resin continue onto the last step.
20. If you added new resin: When the recharge is over, open a few cold-water faucets and let them run for 5-10 minutes to rinse the new resin.
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