If you notice water dripping from the bypass assembly on your unit, this article will guide you through pinpointing the leak source and solution.
Locate your bypass assembly:
1. Is your bypass assembly leaking from under the black C-clips?
a. NO; continue to question 2.
b. YES; we recommend replacing the O-rings at the leaking area. If you are still under warranty, Contact Us for warranty info. Otherwise, replacement parts can be purchased here.
2. Is your bypass leaking from the threads connecting your plumbing pipes?
a. NO; continue to question 3.
b. YES; your bypass assembly is most likely cross-threaded and needs to be replaced. If you are still under warranty, Contact Us for warranty info. Otherwise, replacement parts can be purchased here.
3. If your bypass is leaking from the sliding handle or anywhere else, please Contact Us for troubleshooting information.
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