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  1. Morton
  2. Water Softeners
  3. Learning Center
  4. Troubleshooting

Troubleshooting

  • Excess Water in Tank
  • Water Hammering Noise
  • No Water in Tank
  • Bypass Valve Handle Stuck
  • Grey Water
  • Testing the Motor
  • Blank Screen Troubleshooting
  • Continuous Beeping from Water Softener
  • Why do I hear three beeps when a button is pressed?
  • Testing for Metering in Backwash
  • J## Code Stuck on the Display Panel
  • Diagonal Line Across the Display Screen
  • 000h Code
  • Softener Not Recharging Automatically
  • Flashing Lines Stuck on Display Screen
  • Softener Recharging Too Often
  • No Soft Water
  • External Leak
  • Salt Tank Leak
  • Valve Head Leak
  • Bypass Assembly Leak
  • Suction at the Venturi
  • Check for Internal Leaks
  • Error Code
  • Scale or Iron Residue
  • Unresponsive Control Board
  • Little / No Salt Use
  • Excess Salt Use
  • Alerts and Icons on your Softener's Display Panel
  • Salty Taste
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